Saturday 2 March 2013

Laptop Won't Boot Windows freezes on startup at "Windows Starting Screen"

A customer dropped off a laptop today as we were recommended by his neighbour which is always good to hear. He's had an issue by where the laptop won't boot past the windows starting screen. He was having this issue after installing some windows updates. Straight away this pointed the finger at that as everything was fully working before this process!

After looking into this problem a bit further and uninstalling the updates that were causing the issue it turned out that an incorrect driver that the update amended was at fault. Once the driver was completely uninstalled the update was applied correctly, we then re installed the driver bringing it up to date. Was ready to drop back same day and very straight forward, though this issue can relate to pretty much anything that can do wrong with a computer so could have been a lot more work and cost.

Windows Freezes



Leeds Computer Laptop Repairs deals with all aspects of computer, pc and laptop repairs so if you have a problem with your device, call us now on FREEPHONE: 0800 907 0025 | MOBILE: 0759 9585 666